For years I’ve talked to clients and communicated on HVACRTrends that eCommerce is not about buying online via a website. That it is about is doing commerce (business) electronically. It’s not a branch (some used the term eBranch and tried to sell the ROI that way), it’s eBusiness. Because “business” is about interacting with your customers how THEY want to interact with … [Read more...] about Digital Commerce Tools Make You, and Demand Generation, Easy
Unlocking Online Sales
Watsco and Ferguson's performance has shown HVAC distributors that HVAC contractors are using eCommerce. While they may not be "shopping" like B2C buyers, they are using distributor websites for product research, pricing, inventory research, and consummating transactions. The transactions can be technicians placing orders from the field, and typically on service calls, to … [Read more...] about Unlocking Online Sales
2024 in Review: HVACR Industry Trends from a Danfoss Perspective
With 2024 in the rearview mirror, Vikas Anand, Vice President of Sales, Danfoss Climate Solutions, North America, shares his thoughts on what the trends were (and some, if not all, will continue into 2025 as they become part of the “fabric” of the industry) and shares thoughts on what 2025 will bring. 2024 in Review: HVACR Industry Trends "In 2024, the North American HVACR … [Read more...] about 2024 in Review: HVACR Industry Trends from a Danfoss Perspective
Are All PE Firms Barbarians?
At last month's HARDI Conference, Quinn Carlson of Uplift Partners shared insights on the HVAC acquisition market. After the conference he shared his slides with interested parties. I reached out to discuss the trends he's seeing and what we're hearing, as well as seeing in other construction channels. We then discussed private equity as an acquirer. They've been active … [Read more...] about Are All PE Firms Barbarians?
Trane and BrainBox AI Join Forces
Manufacturers and distributors talk much about AI and how they are using, or planning to use, it within their business workflows to improve sales processes, customer service, deliver analytics, improve warehouse automation, pricing, and more. Trane Technologies is taking AI the next step and seeking to integrate it into its products. According to the Financial Post, in an … [Read more...] about Trane and BrainBox AI Join Forces
Tomorrow’s Warehouses … Powered by AI
There's lots of talk regarding AI. Many wondering "what are others doing" and asking "what should / can I do? As well as "where can it help me 'the most'?" Lots of heady questions but talking amongst yourself doesn't get anywhere. This is when talking to experts help. One that can help HVACR distributors improve their warehouse operations is Will Quinn. Many know Will as … [Read more...] about Tomorrow’s Warehouses … Powered by AI
AI … A Driver of 2025 Profitability?
There has been lots of conversation regarding AI in the HVACR channel over the past few years. It started with the launch of ChatGPT and has gained topical steam since then. Many conversations, articles, seminars. Some have taken the next step to subscribing to ChatGPT, Perplexity and Claude as well as using these, and CoPilot, for research (and some for writing, even if for … [Read more...] about AI … A Driver of 2025 Profitability?
