That’s the question many senior executives ask themselves regularly about eCommerce. They’ve invested much into their website. They’ve invested into product data. They’ve invested into people. They ask, does anyone …
HVAC Distributors, Is eCommerce Important to Your Customers? Read More »
I’m looking forward to being a guest today on LEADsmart’s Around the Horn. If you haven’t heard of Around the Horn, it is a live podcast (yes, you can watch …
For years I’ve talked to clients and communicated on HVACRTrends that eCommerce is not about buying online via a website. That it is about is doing commerce (business) electronically. It’s …
Digital Commerce Tools Make You, and Demand Generation, Easy Read More »
Watsco and Ferguson’s performance has shown HVAC distributors that HVAC contractors are using eCommerce. While they may not be “shopping” like B2C buyers, they are using distributor websites for product …
With 2024 in the rearview mirror, Vikas Anand, Vice President of Sales, Danfoss Climate Solutions, North America, shares his thoughts on what the trends were (and some, if not all, …
2024 in Review: HVACR Industry Trends from a Danfoss Perspective Read More »
Manufacturers and distributors talk much about AI and how they are using, or planning to use, it within their business workflows to improve sales processes, customer service, deliver analytics, improve …
The Auer Steel and Heating Supply Company team continues to create programs that matter for their end customers and the channel. In September, we first started featuring Auer Steel’s work …
Last week – HARDI 2025 was held in Atlanta Dec 8-11th. With over 2,000+ attendees and over 500+ wholesalers/distributor companies represented the event grew again in size this year. We …
This week – I wanted to share some thoughts from some friends and associates who are attending HARDI 2025 in Atlanta. The event concludes today on Tuesday December 10th, and …
Where is the channel headed? Thoughts from HARDI 2024 Read More »
There has been lots of conversation regarding AI in the HVACR channel over the past few years. It started with the launch of ChatGPT and has gained topical steam since …
