Manufacturers and distributors talk much about AI and how they are using, or planning to use, it within their business workflows to improve sales processes, customer service, deliver analytics, improve warehouse automation, pricing, and more. Trane Technologies is taking AI the next step and seeking to integrate it into its products. According to the Financial Post, in an … [Read more...] about Trane and BrainBox AI Join Forces
Market Insights
Update : Auer Steel continuing to partner with end customers to recruit future associates
The Auer Steel and Heating Supply Company team continues to create programs that matter for their end customers and the channel. In September, we first started featuring Auer Steel's work (led by Jon Hirsch) to bring that next generation of HVACR professionals into the industry. They as a HVACR distributor are one of the most active advocates promoting the benefits of the … [Read more...] about Update : Auer Steel continuing to partner with end customers to recruit future associates
Attendee roundup and thoughts from HARDI 2024
Last week - HARDI 2025 was held in Atlanta Dec 8-11th. With over 2,000+ attendees and over 500+ wholesalers/distributor companies represented the event grew again in size this year. We wanted to share some additional thoughts on the conference in a part 2 article for the HVACR Channel members who were not able to attend. As we reported last week it was a packed event. Where … [Read more...] about Attendee roundup and thoughts from HARDI 2024
Where is the channel headed? Thoughts from HARDI 2024
This week - I wanted to share some thoughts from some friends and associates who are attending HARDI 2025 in Atlanta. The event concludes today on Tuesday December 10th, and we will write a more in-depth report on HARDI 2024 next week for our readers. HARDI has been hosting their big annual conference for the channel for decades. This year over 1,900+ key channel leaders … [Read more...] about Where is the channel headed? Thoughts from HARDI 2024
AI … A Driver of 2025 Profitability?
There has been lots of conversation regarding AI in the HVACR channel over the past few years. It started with the launch of ChatGPT and has gained topical steam since then. Many conversations, articles, seminars. Some have taken the next step to subscribing to ChatGPT, Perplexity and Claude as well as using these, and CoPilot, for research (and some for writing, even if for … [Read more...] about AI … A Driver of 2025 Profitability?
Ferguson Annual Report Analysis … HVACR and Plumbing Dual Trade focus continues
A few weeks back my colleague David Gordon wrote a column on Ferguson's Q4 numbers. Ferguson added to that release with additional information that was contained in their full annual report. I wanted to see what the Ferguson Annual report had to share to our recent analysis in HVACRtrends, and the distributor series on Ferguson that I wrote for MDM. Did anything major … [Read more...] about Ferguson Annual Report Analysis … HVACR and Plumbing Dual Trade focus continues
Managing inventory is the key to driving sales and gross margin
Managing your inventory is the key to driving both top-line sales and gross margin performance in 2025 – I had a discussion last week with my colleague Brent Johnstone from ACTvantage about ways distributors can increase gross margin without hurting top-line sales. When we first both got into distribution, the prevailing thought of most distributors and manufacturers in the … [Read more...] about Managing inventory is the key to driving sales and gross margin
Mingledorffs Update – Caffeine and Coils and Industry outreach
Earlier this year, I started a series on Mingledorff's and their teams efforts to deploy information to their customers in unique ways. I started this series because I follow a Mingledorff's podcast called Caffeine and Coils hosted by Jenny Brown and Deanna Lassiter. https://podcasts.apple.com/us/podcast/caffeine-and-coils/id1701491521 This podcast was started at the end … [Read more...] about Mingledorffs Update – Caffeine and Coils and Industry outreach
Prokeep Helps Capture the Text and Turn it Into Dollars
As distributors seek cost-effective ways to improve customer experience, improve productivity and have a cost-effective sales tool, while doing all of these digitally, HVACRTrends is pleased to welcome our newest partner, Prokeep. Prokeep offers a unique solution to distributors, which can also cost-effectively and easily be used by manufacturer representatives, which … [Read more...] about Prokeep Helps Capture the Text and Turn it Into Dollars
Is Your Team Curious? Are You Investing in “Ventures?”
Recently I was talking with a client about strategic planning as they are beginning their journey to define their path forward to 2030. They’ve set a goal, identified values, have a vision of their purpose, and currently have a strong business. The executive management team is being brought together to share insights and build the “framework” of the plan. After that, others … [Read more...] about Is Your Team Curious? Are You Investing in “Ventures?”
