Or are we talking ourselves into a recession? Since the fall and the beginning of planning season there have been some economists who have been warning of a second half 2019 slowdown leading to a 2020 recession. Their prognostications were based upon some trends, the fact that we’ve been in a growth cycle for awhile and “are due”, the last year’s tariffs and the one that was … [Read more...] about Does it feel like we’re heading into a recession …
Logistics
Is the Jetsons’ Robot Coming to Your Warehouse?
Perhaps you may remember the Jetson cartoons and seeing them flying around and interacting with Rosie, their robot? Well, Rosie is turning into a \"Robert\" and he may soon be working in your warehouse. Competing profitably tomorrow will require considering different ways of doing business due to higher operating costs (labor, overhead costs, taxes and overall operating … [Read more...] about Is the Jetsons’ Robot Coming to Your Warehouse?
Is the Jetsons\’ Robot Coming to Your Warehouse?
Perhaps you may remember the Jetson cartoons and seeing them flying around and interacting with Rosie, their robot? Well, Rosie is turning into a \"Robert\" and he may soon be working in your warehouse. Competing profitably tomorrow will require considering different ways of doing business due to higher operating costs (labor, overhead costs, taxes and overall operating … [Read more...] about Is the Jetsons\’ Robot Coming to Your Warehouse?
Does your warehouse make you money?
There are two ways to make money. Either you sell more material / services for a profit or you need to reduce your loss (operating costs) in your warehouse (support services). The only ways to make your warehouse a profit contributor is to reduce costs by reducing people, reducing delivery costs or increasing output without increasing expenses. Alternatively you can seek ways … [Read more...] about Does your warehouse make you money?
When Service and Profit Counts
Last month Dick Friedman shared some ideas on how to ensure sales operations and customer satisfaction. Distributors know that operations is the key to profitability. This can relate to managing what sales is allowed to order to ensure they don\'t inadvertently decrease organizational margin on selected margins to making sure that pickers pick what they are supposed to and … [Read more...] about When Service and Profit Counts
Tips to Ensure Sales Operations and Customer Satisfaction
Operations is the lifeblood of a distributor as it delivers upon sales\' commitment of getting material to the customer. And at the end of the day, distribution, and customer satisfaction, is about getting the right material to the customer when and where they need it. While technology can frequently improve processes, enhance efficiency, perhaps be more cost-effective and … [Read more...] about Tips to Ensure Sales Operations and Customer Satisfaction
Customer Satisfaction vs Inventory Management
There are three functional responsibilities that are critical to the survival, and growth, of all distributors. They are business development (need more sales!), effective inventory management and collections (inferring that credit is provided). To achieve this companies need to be responsive to customers. A happy / satisfied customer represents the potential to be a repeat … [Read more...] about Customer Satisfaction vs Inventory Management
Industrial Margins Declining?
Feedback from manufacturers and distributors indicate a rather significant drop in sales but recent conversations indicate that margins could be even more significantly impacted. While industrial margins typically are higher than contractor / construction business, this quickly could become a memory. We\'ve heard of: Contracts / blankets going for \"low teens\" (i.e. … [Read more...] about Industrial Margins Declining?
