If 2021 has taught us nothing it has demonstrated that no matter how much planning a business may undertake it is impossible to account for the limitless number of unknowns all taking aim at destroying the best laid plans. Every sales plan is always at risk of market realities changing the assumptions. What made 2020 and 2021 so unique was the sheer size of the impact to the … [Read more...] about Learning to Fly. Why planning sessions fail
Productivity
The Rep Conundrum: End-user Calls. Compensation?
Last week we were on a call with a manufacturer and the question arose of “are supply reps calling more on distributors or are they starting to call on end-users, contractors and engineers?” The question surprised us given our perception of the quality of the manufacturer but, it could also be that person’s perspective of reps or the reps in their territory. Part of our … [Read more...] about The Rep Conundrum: End-user Calls. Compensation?
Digitally Transforming the Rep Service Model with EDI
EDI isn\'t just for distributor / manufacturer interactions. It can also effectively be used to reduce operational costs between independent manufacturer representatives and manufacturers while keeping the rep informed on all of the critical information needed to ensure superior customer service to their distributors. IDEA Exchange worked with TradeTech Solutions to develop a … [Read more...] about Digitally Transforming the Rep Service Model with EDI
7 Warehouse Tips to Improve Customer Satisfaction
Dick Friedman, a warehouse productivity improvement \"guru\" with much experience working with electrical distributors shares thoughts distributors should consider as there becomes the proverbial \"light at the end of the tunnel\" for COVID (due to pending vaccines), fierce competition and the potential for a resurgent market. Acting now can prepare distributors to support … [Read more...] about 7 Warehouse Tips to Improve Customer Satisfaction
POS is About Getting Paid for Effort
In an industry awash with data, the issue of POS (point of sale) information being shared to ensure independent manufacturer representatives are compensated for their efforts continues to be an issue. And with COVID significantly impacting industry revenues for many, distributors who do not properly report sales through regional / central distribution centers and manufacturers … [Read more...] about POS is About Getting Paid for Effort
Make sure you don’t waste a good pandemic
No, we’re not being flippant. The pandemic has been disruptive to all, destructive for many (especially those who contracted COVID as well as in business consequences for many) and tragic for those who lost loved ones. And, for all, it will continue to be, especially until there is a vaccine. But, adjusting to change is what Americans excel at. The phrase ““Never let a good … [Read more...] about Make sure you don’t waste a good pandemic
Make sure you don\’t waste a good pandemic
No, we’re not being flippant. The pandemic has been disruptive to all, destructive for many (especially those who contracted COVID as well as in business consequences for many) and tragic for those who lost loved ones. And, for all, it will continue to be, especially until there is a vaccine. But, adjusting to change is what Americans excel at. The phrase ““Never let a good … [Read more...] about Make sure you don\’t waste a good pandemic
Warehouse and Purchasing Considerations as Distributors Comeback
As business begins to improve and distributors reopen counters and bring back some staff, questions arise regard purchasing, staffing, warehouse management and \"operations\" in general. While business for many is operating at a reduced level, the acceleration of business can create disruption ... especially after a significant slowdown over 45-60 days. Dick Friedman, an … [Read more...] about Warehouse and Purchasing Considerations as Distributors Comeback
Increasing Sales Effectiveness, a COVID Opportunity?
A potential outcome of COVID-19 is a rethinking of sales organizations. You\'ve now had an opportunity to consider their effectiveness in a different sales environment and hopefully are starting to think about your sales organization \"post COVID\". Consider … prior to the pandemic outside salespeople believed that they needed to spend time behind a windshield and needed … [Read more...] about Increasing Sales Effectiveness, a COVID Opportunity?
POS Integral to Rep Commission Model
Throughout the fall Channel Marketing Group surveyed NEMRA reps and also interviewed dozens of them on behalf of NEMRA for the upcoming Rep of the Future report, which will be unveiled at the upcoming NEMRA meeting. While the objective of the research was to identify the traits needed for the rep of 2025, we also gained deeper insights into the financial model of … [Read more...] about POS Integral to Rep Commission Model
