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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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Sales & Marketing

Selling Services Requires a Plan & Marketing

January 30, 2020 by David Gordon Leave a Comment

Selling Services

Much is talked about how distributors needing to sell services to differentiate themselves.  They need to create / provide solutions and will need to generate revenue from these services.  While some of the discussed services are unbundling, what is currently provided / expected, others are more consultative in nature or services that customers / contractors can outsource to … [Read more...] about Selling Services Requires a Plan & Marketing

POS Integral to Rep Commission Model

January 10, 2020 by David Gordon Leave a Comment

POS Compensation

Throughout the fall Channel Marketing Group surveyed NEMRA reps and also interviewed dozens of them on behalf of NEMRA for the upcoming Rep of the Future report, which will be unveiled at the upcoming NEMRA meeting.  While the objective of the research was to identify the traits needed for the rep of 2025, we also gained deeper insights into the financial model of … [Read more...] about POS Integral to Rep Commission Model

Wants and Needs

December 17, 2019 by David Gordon Leave a Comment

Wants and Needs

You’ve heard the story, “there is a difference between wants and needs.”  For example, especially this time of year you hear one parent say to the other “the kids ‘want’ the latest and greatest electronic, but do they ‘need’ it?” The same occurs with a number of distributor sales management.  They “want” new accounts and believe that customers “need” them. Yes, I … [Read more...] about Wants and Needs

2020 Planning

October 28, 2019 by David Gordon Leave a Comment

2020 Planning

We’re in the midst of meeting and planning season and with it comes the perennial question of “what’s the outlook for 2020?” While no one has a crystal ball, it’s safe to say that many think their ball is “cloudy” for next year. It’s unclear what, if anything, the market “will give” in growth, hence succeeding in 2020 is dependent upon the execution of your strategy and … [Read more...] about 2020 Planning

The Complicated Rep / Regional Sales Manager Relationship

September 24, 2019 by David Gordon Leave a Comment

The relationship between manufacturers and their reps is perhaps the single most important relationship that both can have as it is a synergistic, mutually dependent relationship that impacts the success of both companies.  The best are a symbiotic relationship.  For many it is a complicated one. It\'s a relationship that depends upon each doing their job to support … [Read more...] about The Complicated Rep / Regional Sales Manager Relationship

Convenience Will Deliver Sales and Loyalty

September 22, 2019 by David Gordon Leave a Comment

Buyer behavior is changing.  Convenience is now a differentiator. Customers expect it. It\'s the new definition of service. It started in the consumer world and is quickly transitioning to B2B buyer expectations, and it will become distributor reality (and is defined as \"ease of doing business\" by distributors in considering manufacturers.) While customers expect competitive … [Read more...] about Convenience Will Deliver Sales and Loyalty

What will the Rep of the Future look like?

September 15, 2019 by David Gordon Leave a Comment

NEMRA needs your help in understanding your needs to answer the question of “what will the rep of the future look like?” There are three key premises for preparing to prosper (some say “survive”) in the future: You need to always be learningCustomers, and business in general, always evolve, andStaying the same means you’re going backwards. All come together in Brandi … [Read more...] about What will the Rep of the Future look like?

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