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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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Sales & Marketing

Promote to Communicate

February 12, 2018 by David Gordon Leave a Comment

Breaking through the communications clutter that we all receive daily is a huge challenge.  Whether it be trying to reach out to prospects, sharing information with existing customers (and think if the number of customers you have on your books that are not actively called upon by your sales organization that represent incremental revenue) or wanting to do something creative to … [Read more...] about Promote to Communicate

Distributors, Where Will Your Growth Come From?

January 12, 2018 by David Gordon Leave a Comment

By now many have zeroed in on their 2018 sales goals.  With DISC, Electrical Wholesaling and many manufacturers coalescing around 4-6% numbers (some a little higher, some a little lower) and recognizing that it can change a little due to commercial or industrial focus as well as, for manufacturers, by product category, we have a “ballpark” for 2018.  The number is a little … [Read more...] about Distributors, Where Will Your Growth Come From?

Interviewing Strategy to Deliver The Right Candidate

December 12, 2017 by David Gordon Leave a Comment

In our meetings with distributors and manufacturers, all comment on their need for qualified talent to support growth, to replace open positions or, in some cases, a need to upgrade their current talent.  The challenge is \"how to find the \'right\' person?\"  And many are concerned, although this isn\'t vocalized, about the cost of making a \"less than optimal\" decision.  … [Read more...] about Interviewing Strategy to Deliver The Right Candidate

What\’s the Value of a Manufacturer’s Brand?

December 6, 2017 by David Gordon Leave a Comment

Over the past few months as we\'ve sat in strategy development meetings with distributors, reviewed distributor purchasing information and talked to manufacturer reps and contractors we\'ve seen a purchasing trend that is roiling the industry. The trend, which mirrors what is happening in lighting with \"unfamiliar brands\" is accelerated growth, and acceptance, of less … [Read more...] about What\’s the Value of a Manufacturer’s Brand?

Grainger Turning a Corner?

October 19, 2017 by David Gordon Leave a Comment

Continuing our Q3 earnings observations, next up is Grainger which is a traditionally a good barometer for the industrial MRO space and lately has been a case study in value proposition, price and fear of Amazon Business. From the earnings call and their slides: Overall \"a solid quarter and there were some positive signs\". Seeing growth coming from their price reduction … [Read more...] about Grainger Turning a Corner?

Reps … Mega vs Medium / Smaller?

October 11, 2017 by David Gordon Leave a Comment

For the September issue of Electrical Wholesaling magazine I wrote an article for their Speaking Out section titled Mega Agencies vs Smaller Reps.  In an industry where it has commonly been stated that 80% of manufacturers who represent 60% of industry sales go to market through independent manufacturer sales agents, needless to say, the agency world is important. And the trend … [Read more...] about Reps … Mega vs Medium / Smaller?

O+P=R and a Lower Cost of Sales … The Agent Management Formula

September 20, 2017 by David Gordon Leave a Comment

Sales Management Formula

In the electrical industry, capturing business is a fight for market share. And to win that fight you need the most effective sales organization.  One that can get into \"the right person at the customer\" (be they and end-user, contractor or distributor) to prove your difference.  At the same time companies need to do this cost-effectively.  There is a balance that needs to be … [Read more...] about O+P=R and a Lower Cost of Sales … The Agent Management Formula

2018 Planning Countdown

August 28, 2017 by David Gordon Leave a Comment

Electrical industry tradeshows start in 4 weeks with AD\'s North American Meeting, quickly followed by the IMARK Annual Meeting and the NAED Eastern, and not counting national meetings for national chains. And with the meetings comes talk regarding 2018 joint planning.  In fact, Electrical Wholesaling\'s August issue was titled \"Marketing Planning.\"  The 2018 planning season … [Read more...] about 2018 Planning Countdown

Home Depot Q2 – Pro Insights

August 16, 2017 by David Gordon Leave a Comment

Home Depot shared its Q2 results yesterday and, while the company continues to perform well as indicated with over $28B in sales, its Pro business, defined as contractors and its Interline business, outperformed the core business. NAED\'s TED Magazine, through its re-publishing relationship with The Associated Press, shared a credible overview of the company\'s financial … [Read more...] about Home Depot Q2 – Pro Insights

Distributors Need to Evolve from Being Product Companies

August 13, 2017 by David Gordon Leave a Comment

Distributors traditionally fought for market share via relationship, service and price. The company with the best people, best service and competitive pricing that could provide their customers with access to credit typically won more business in a market. Since a customer couldn\'t buy everything from one company (due to product lines or credit reasons), they shared business … [Read more...] about Distributors Need to Evolve from Being Product Companies

Channel Marketing and Funding … but for eCommerce Initiatives?

July 19, 2017 by David Gordon Leave a Comment

The essence of “channel marketing” infers that members within a channel (manufacturer, rep and distributor) are working together to market products, services and applications to generate demand from customers. The term doesn’t infer whom funds the initiative but frequently there are co-marketing, and hence co-funding, initiatives.  At times this is co-op, perhaps MDF or other … [Read more...] about Channel Marketing and Funding … but for eCommerce Initiatives?

eCommerce & Amazon Business … Driving Change?

July 9, 2017 by David Gordon Leave a Comment

What is Amazon Business\' true impact on the electrical distribution channel? It isn\'t \"point and click\"? Over the past few years it\'s been said \"if you don\'t have a commerce-enabled website you\'ll be out of business.\"  The mantra has been repeated in industry meetings and trade publications.  Analysts such as Forrester Research and Gartner predict that B2B purchasers … [Read more...] about eCommerce & Amazon Business … Driving Change?

Industrial Market Drivers, Can You Compete Differently

March 8, 2017 by David Gordon Leave a Comment

Over the past few weeks distributors and manufacturers are reporting an uptick in their industrial business and, in some cases, a significant increase.  The reasons vary from \"general optimism\" to the increase in oil rigs; from replacing / upgrading aging equipment to responding to the need for increased capacity; from consolidation of operations requiring investment in a … [Read more...] about Industrial Market Drivers, Can You Compete Differently

Looking Forward – Industry Outlook for Basic Sales Forecasting

December 1, 2016 by David Gordon Leave a Comment

Only 30 days left in the year.  And with all of the year-end things to do and possibly meetings you had to attend, many are just getting around to doing their 2017 planning … or at least sales forecasting. The planning element … determining how you want to affect change in your “environment” whether through service offerings, operational improvement, personnel “enhancement”, … [Read more...] about Looking Forward – Industry Outlook for Basic Sales Forecasting

Electing to Market Through Video

November 6, 2016 by David Gordon Leave a Comment

With Tuesday being Election Day, far be it from me, or a rep agency, to try to influence an election, but the debates have captured our attention.  Living in a \"swing state\" I can say unequivocally that I am tired of the election advertising ... by the presidential candidates as well as every state and local electable role. And after awhile (okay, less than a week), I got … [Read more...] about Electing to Market Through Video

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