Homeowners are now asking ChatGPT which HVAC company to call. Meanwhile, half of contractors have not touched AI at all. That gap is an opening for the shops that move first, as long as they move carefully. What the New Numbers Say Homeowners Are Using AI to Choose Contractors The ACHR NEWS released its third annual Homeowner Study on October 20, 2026. It surveyed 782 … [Read more...] about Half of HVAC Contractors Still Skip AI. Your Customers Already Use It
AI
Outthink Your Competition by Giving Your Sales Team a Nudge
There are two sides of the HVAC distribution market right now. Those who benefit from data centers, industrial construction and those who are fighting for market share on the everyday resi and commercial business which is more repair / renovation-oriented. The challenge is large distributors win a higher percentage of data center business. Their size creates advantages. … [Read more...] about Outthink Your Competition by Giving Your Sales Team a Nudge
Watsco’s HVAC Rebound Gains Traction and Signals a Healthier 2027
Watsco, one of the industry’s largest HVAC distributor’s, serving over 125,000 contractors and installers through over 692 locations in the US, announced 3Q 2026 earnings on October 27. Watsco's quarter reflected an improving North American HVAC replacement market, healthy residential construction demand, growing digital engagement, and strategic expansion into plumbing … [Read more...] about Watsco’s HVAC Rebound Gains Traction and Signals a Healthier 2027
AI Chat vs. AI Agents: From Answers to Office Automation
TL;DR: AI chat answers individual prompts, while AI agents take responsibility for repeatable workflows using tools, schedules, permissions, and oversight. HVAC distributors and contractors can start with one low-risk office task, expand gradually, and keep people in control of payments, contracts, sensitive data, and other consequential actions. Most business owners have … [Read more...] about AI Chat vs. AI Agents: From Answers to Office Automation
The AI Transition Is Moving Fast. Here Is How to Protect Your HVAC Business
Every major technology shift in history gave people time to adjust. Electricity took decades to reach most American homes. Artificial intelligence, or AI, is moving through the economy in less than ten years. That speed is the real risk, and it reaches further than most contractors expect. Why This Change Is Different Bill Gates wrote in August 2026 that we are entering "one … [Read more...] about The AI Transition Is Moving Fast. Here Is How to Protect Your HVAC Business
AI Is Confident. That Doesn’t Mean It’s Right.
Artificial intelligence has become one of the most transformative technologies of our time. It can write reports, summarize meetings, analyze spreadsheets, generate code, answer questions, and even help us brainstorm creative ideas. Used well, AI can save hours of work and dramatically improve productivity. But as AI becomes more capable, it also introduces a subtle and … [Read more...] about AI Is Confident. That Doesn’t Mean It’s Right.
Adding a Nudge to Your Sales Coaching, at the Point of Impact
Every conference has some session about AI. And every reception at every conference has someone asking about what you’re doing with AI. So, imagine being at a conference that is all about AI and where everyone is talking AI 24x7x3. This is what will happen next week at DSG’s Applied AI conference in Chicago. If you are attending get ready to hear from many AI companies about … [Read more...] about Adding a Nudge to Your Sales Coaching, at the Point of Impact
