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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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customer acquisition

Wants and Needs

December 17, 2019 by David Gordon Leave a Comment

Wants and Needs

You’ve heard the story, “there is a difference between wants and needs.”  For example, especially this time of year you hear one parent say to the other “the kids ‘want’ the latest and greatest electronic, but do they ‘need’ it?” The same occurs with a number of distributor sales management.  They “want” new accounts and believe that customers “need” them. Yes, I … [Read more...] about Wants and Needs

Sales Persistence Pays

February 1, 2016 by David Gordon Leave a Comment

Recently I saw a posting on LinkedIn that shared these sales statistics.  Having been in sales, managed sales teams and consulted with clients regarding their sales organizations, it struck a cord. Common perceptions of most distributor sales organizations include: Not too effective at new account development Variably effective at account penetration Very good at account … [Read more...] about Sales Persistence Pays

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HVAC technician working on commercial rooftop unit representing the growing technician shortage

The HVAC Technician Shortage: What 2031 Could Look

Supreme Court IEEPA tariff ruling impact on HVAC equipment pricing and the distribution channel

HVAC Tariff Costs: What the Supreme Court Ruling Really Changes

Watsco Q4 2025 earnings showing record gross margins and technology platform investments alongside volume declines in HVAC distribution

Watsco Q4 Earnings Miss Masks a Bigger Story

Manufacturers - Why You?

Manufacturers – Why You?

nVent Q4 2025 earnings results showing portfolio transformation toward data center and infrastructure growth

nVent Earnings Reveal a Company the Channel Barely Recognizes | HVACR Trends

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