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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

distributor performance

Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025

December 18, 2025 by Chuck Labow Leave a Comment

Voice of the Contractor data presented at the HARDI Annual Conference

Executive Summary Six years of Voice of the Contractor data show a channel that is largely satisfied but increasingly pragmatic. Contractors value relationships and rate their primary suppliers positively, yet loyalty is conditional and share shifts quickly when availability, pricing, or execution fall short. Growth continues, multi-trade businesses are expanding, and … [Read more...] about Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025

Midyear Course Correction: “Everyone has a plan, until they get punched in the mouth”

October 23, 2025 by Chuck Labow Leave a Comment

midyear planning for hvacr distributors is like two sailboats cutting through choppy blue water under a dramatic, cloud-filled sky, leaving zigzag wakes behind them — symbolizing adaptability and steady navigation through changing conditions.

TL; DR: To paraphrase the inestimable words of “Iron” Mike Tyson, plans rarely survive contact with the market.  Like a sailboat tacking into the wind, the best distributors keep course-correcting until they reach their goal. The best distributors do not throw them out when things change.  They adapt.  Midyear reviews turn assumptions into action by checking what the market … [Read more...] about Midyear Course Correction: “Everyone has a plan, until they get punched in the mouth”

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