• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Insights
  • Artificial Intelligence
  • Manufacturers
  • Distributors
  • Resources
  • Research
HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

eCommerce survey

Amazon Business Isn\’t the Greatest Threat, Customer Expectations Is

November 14, 2017 by David Gordon Leave a Comment

As electrical distributors launch, or prepare to launch, their eCommerce sites, they need to be aware of a key customer dynamic that is changing...the expectation of accuracy.  While many have talked about Amazon Business being a key competitor (or threat), their biggest impact may be on customer expectations ... and the expectation that the inventory information on the website … [Read more...] about Amazon Business Isn\’t the Greatest Threat, Customer Expectations Is

Primary Sidebar

Watsco Q4 2025 earnings showing record gross margins and technology platform investments alongside volume declines in HVAC distribution

Watsco Q4 Earnings Miss Masks a Bigger Story

Manufacturers - Why You?

Manufacturers – Why You?

nVent Q4 2025 earnings results showing portfolio transformation toward data center and infrastructure growth

nVent Earnings Reveal a Company the Channel Barely Recognizes | HVACR Trends

Prokeep Order Automation platform turning customer messages into ERP-ready quotes for distributors

Prokeep Launches Distributor Order Automation With AI-Powered Quoting

Distributor operations team reviewing pricing and margin data

Where Margin Is Hiding

Footer

Policies

  • Terms
  • Privacy
  • Moderation

Copyright © 2026 · Log in

Go to mobile version