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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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EDI

The Rep Conundrum: End-user Calls. Compensation?

July 18, 2021 by David Gordon Leave a Comment

Manufacturers - who is the customer?

Last week we were on a call with a manufacturer and the question arose of “are supply reps calling more on distributors or are they starting to call on end-users, contractors and engineers?” The question surprised us given our perception of the quality of the manufacturer but, it could also be that person’s perspective of reps or the reps in their territory. Part of our … [Read more...] about The Rep Conundrum: End-user Calls. Compensation?

What’s Your Sales Model of The Future?

June 14, 2021 by David Gordon Leave a Comment

Whats Your Future Sales Model

As we transition from the pandemic many wonder about “the future of sales”, meaning, “what will the sales process (sales model) look like in the future” and, essentially, “what is the role of / for outside salespeople?” In reality, this question was asked pre-pandemic as management lamented that sales wasn’t being as productive as they desired. Companies are always seeking to … [Read more...] about What’s Your Sales Model of The Future?

Digitally Transforming the Rep Service Model with EDI

January 31, 2021 by David Gordon Leave a Comment

EDI Digitally Transforming Rep Manufacturer Service Model

EDI isn\'t just for distributor / manufacturer interactions. It can also effectively be used to reduce operational costs between independent manufacturer representatives and manufacturers while keeping the rep informed on all of the critical information needed to ensure superior customer service to their distributors. IDEA Exchange worked with TradeTech Solutions to develop a … [Read more...] about Digitally Transforming the Rep Service Model with EDI

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Could Your Customer’s CRM Generate Revenue for You

Turn Your Customers’ CRM into Revenue for You

Sales rep at desk reviewing CRM pipeline data on a laptop, representing CRM for rep agencies

Is CRM for Rep Agencies Still Optional?

HVAC distribution warehouse representing Ferguson Enterprises channel strategy and Q1 2026 results

Ferguson HVAC Strategy and the Q1 2026 Channel Read

Commercial rooftop HVAC units representing Lennox Q1 2026 earnings and channel performance

Lennox Q1 2026 Earnings Signal Shifts Across the HVAC Channel

HVAC market stabilization

HVAC Market Stabilization: Watsco’s Q1 Signals

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