I recently wrote this article for a sister publication of HVACRTrends, ElectricalTrends (and did you also know we publish Industrial Supply Trends and US Lighting Trends?) I’m sharing it because it is about contractors. And the reality is that contractor behavior across construction trades is very similar. The big difference for the HVAC industry, and it is similar in … [Read more...] about What Matters to HVAC Contractors and What Makes Them Loyal
HVAC Contractor Loyalty
Today’s HVAC/R Contractor Scorecard
Twenty years ago, a contractor's scorecard looked something like this: Equipment Brand Price Relationship Today, it looks very different: Availability Pricing Delivery Service and Support Ease of Doing Business Equipment Brand The HVAC/R industry has changed. The question is whether manufacturers and wholesalers have changed with … [Read more...] about Today’s HVAC/R Contractor Scorecard
