HVAC Field Sales Management

A replacement part may be sitting on a distributor's shelf, yet the repair can still stall if the request arrives without enough context to identify it, confirm compatibility, or arrange delivery. For an HVAC contractor, that stall can turn into another supplier call, a second truck roll, or an uncomfortable update to the customer. For a distributor, it creates counter time, … [Read more...] about A Better Parts Handoff Starts Before the Technician Reaches the Counter