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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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sales technology

Is CRM for Rep Agencies Still Optional?

May 8, 2026 by Chuck Labow Leave a Comment

Sales rep at desk reviewing CRM pipeline data on a laptop, representing CRM for rep agencies

CRM for rep agencies is a topic that has frustrated leadership teams for years, and the conversation rarely lands cleanly.  Chris Atwell brings sharp, practical thinking to it, and the timing is good.  I have been working on a research project focused specifically on how reps are using these tools today and what they actually want and need from them. Chris’s piece lines up with … [Read more...] about Is CRM for Rep Agencies Still Optional?

AI for Distributors: Supporting the Entire Sales Team

January 27, 2026 by Chuck Labow Leave a Comment

Distributor sales team using AI platform across counter, inside sales, and field operations

The conversation around this approach has moved past the question of whether to adopt it. The real question now is how to deploy AI for distributors in a way that actually supports the people doing the work. Too many solutions focus on one slice of the sales process while ignoring the rest. That approach creates silos, not scale. Jason Sullivan is the Founder and CEO of … [Read more...] about AI for Distributors: Supporting the Entire Sales Team

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HVAC distribution warehouse representing Ferguson Enterprises channel strategy and Q1 2026 results

Ferguson HVAC Strategy and the Q1 2026 Channel Read

Commercial rooftop HVAC units representing Lennox Q1 2026 earnings and channel performance

Lennox Q1 2026 Earnings Signal Shifts Across the HVAC Channel

HVAC market stabilization

HVAC Market Stabilization: Watsco’s Q1 Signals

AI in distribution dashboard overlay showing HVACR warehouse operations and inventory data

AI in Distribution: A Reality Check Before You Commit the Budget

Women in HVACR conference attendees at industry networking event

Women in HVACR Conference Opens 2026 Speaker Call

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