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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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Unilog

Evaluating eCommerce Companies, Forrester-style

June 23, 2020 by David Gordon Leave a Comment

B2B eCommerce

COVID has heightened the benefit or, and interest in, eCommerce for electrical distributors. Our second and third COVID-19 Electrical Market Sentiment Reports have shown that those with an eCommerce offering have seen online sales increases. Further, from conversations with distributors, their site activity increased. The benefit is that these companies had lower sales declines … [Read more...] about Evaluating eCommerce Companies, Forrester-style

eCommerce Product Content is King

September 4, 2018 by David Gordon Leave a Comment

When times are tough people often say “cash is king”.  This can frequently determine which companies survive and thrive during difficult economic times and those that suffer. Nowadays, as companies ramp up their eCommerce initiatives product content is king. This is occurring for two reasons: Quality, robust product content delivers on customer expectations. These … [Read more...] about eCommerce Product Content is King

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AI From chatting to delegating - HVACR Trends

AI Chat vs. AI Agents: From Answers to Office Automation

HVAC Distributor Customer Intimacy - HVACR Trends

HVAC Distributors – Before You Sell, Ask Two Questions?

HVAC Parts Handoff - Bella FSM - HVACRTrends

A Better Parts Handoff Starts Before the Technician Reaches the Counter

How to Design Sales Tools - Susan Merlo - HVACR Trends

How to Design HVAC Sales & Marketing Tools Distributors, Their Salespeople, and Reps and Will Use

Technology Expense to Business Advantage - Bertschmann Group - HVACR Trends

From Distributor Tech Expense to A Better Bottom Line

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