Dick Friedman, a warehouse productivity improvement \"guru\" with much experience working with electrical distributors shares thoughts distributors should consider as there becomes the proverbial \"light at the end of the tunnel\" for COVID (due to pending vaccines), fierce competition and the potential for a resurgent market. Acting now can prepare distributors to support … [Read more...] about 7 Warehouse Tips to Improve Customer Satisfaction
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Warehouse and Purchasing Considerations as Distributors Comeback
As business begins to improve and distributors reopen counters and bring back some staff, questions arise regard purchasing, staffing, warehouse management and \"operations\" in general. While business for many is operating at a reduced level, the acceleration of business can create disruption ... especially after a significant slowdown over 45-60 days. Dick Friedman, an … [Read more...] about Warehouse and Purchasing Considerations as Distributors Comeback
Want to Improve Warehouse Productivity?
With a tight economy, tight labor market and tight margins, increasing productivity is more important than ever, especially for warehouse operations where finding qualified staff that can meet HR requirements is harder than ever. And one of the reasons is that competition for these employees is literally any other business and frequently drivers and warehouse personnel can make … [Read more...] about Want to Improve Warehouse Productivity?
Is the Jetsons\’ Robot Coming to Your Warehouse?
Perhaps you may remember the Jetson cartoons and seeing them flying around and interacting with Rosie, their robot? Well, Rosie is turning into a \"Robert\" and he may soon be working in your warehouse. Competing profitably tomorrow will require considering different ways of doing business due to higher operating costs (labor, overhead costs, taxes and overall operating … [Read more...] about Is the Jetsons\’ Robot Coming to Your Warehouse?
Is the Jetsons’ Robot Coming to Your Warehouse?
Perhaps you may remember the Jetson cartoons and seeing them flying around and interacting with Rosie, their robot? Well, Rosie is turning into a \"Robert\" and he may soon be working in your warehouse. Competing profitably tomorrow will require considering different ways of doing business due to higher operating costs (labor, overhead costs, taxes and overall operating … [Read more...] about Is the Jetsons’ Robot Coming to Your Warehouse?
Improving Profitability Through Warehouse Transformation
Recently we\'ve been talking to distributors and manufacturers about the impact of eCommerce on their business as well as assisting on their 2018 planning. While growth is a recurring theme (as expected) as is the goal of improved profitability, an area that unites these two is the ability to cost-effectively deliver the business. Cost-effectively is being defined as ways to … [Read more...] about Improving Profitability Through Warehouse Transformation
Increasing Warehouse Accuracy in an Age of Employee Churn
In talking with senior management and HR managers of distributors, a continual challenge is personnel. While frequently these discussions relate to qualified (industry or skilled) personnel for sales, branch management and/or specialists, a frequent comment is the \"churn\" that they experience in their warehouse as well as with their drivers. Low unemployment and the reality … [Read more...] about Increasing Warehouse Accuracy in an Age of Employee Churn
Tips to Ensure Sales Operations and Customer Satisfaction
Operations is the lifeblood of a distributor as it delivers upon sales\' commitment of getting material to the customer. And at the end of the day, distribution, and customer satisfaction, is about getting the right material to the customer when and where they need it. While technology can frequently improve processes, enhance efficiency, perhaps be more cost-effective and … [Read more...] about Tips to Ensure Sales Operations and Customer Satisfaction
