Recently I was scrolling through LI and came across Christian Baca, who had an interesting posting on something in the HVAC space. I looked at his background ... 20 years in the HVAC distribution (along with a detour into the elevator space!). Given the original intent of LI, networking, I reached out to get acquainted. Earlier this week we had a great conversation and also … [Read more...] about The Air Inside Your Home or Office May Be Making You Sick. And Most of Us Have No Idea.
Blue Hawk Brings Construct CRM to its Members
Integrating with your customers provides an opportunity to add value to them and help solidify your role as their preferred distributor. The key is recognizing the reality ... that they also need to buy from your competitors (credit, availability, brands, location, price, etc) and enabling this (remember the phrase, "pigs get fat, hogs get slaughtered!") Recently I wrote … [Read more...] about Blue Hawk Brings Construct CRM to its Members
DOE Furnace Rule Fight Exposes Gap Between Energy Policy and HVAC Field Reality
TL;DR: This article argues that the fight over the DOE furnace and water heater rule is really a fight over whether energy policy reflects how HVAC systems are installed in the real world. Higher-efficiency equipment has clear value, but mandates become problematic when they ignore retrofit constraints, labor shortages, consumer affordability, and regional infrastructure … [Read more...] about DOE Furnace Rule Fight Exposes Gap Between Energy Policy and HVAC Field Reality
Adding a Nudge to Your Sales Coaching, at the Point of Impact
Every conference has some session about AI. And every reception at every conference has someone asking about what you’re doing with AI. So, imagine being at a conference that is all about AI and where everyone is talking AI 24x7x3. This is what will happen next week at DSG’s Applied AI conference in Chicago. If you are attending get ready to hear from many AI companies about … [Read more...] about Adding a Nudge to Your Sales Coaching, at the Point of Impact
The AI Boom Exposing the HVACR Industry
TL;DR: The AI buildout is creating a cooling challenge the HVAC/R industry cannot treat like traditional comfort applications. As rack densities rise and heat loads intensify, success will depend on precision design, verified commissioning, tighter field execution, and much better training. In the author’s view, the industry’s biggest risk is not demand—it is assuming “good … [Read more...] about The AI Boom Exposing the HVACR Industry
Why the Shift to Service Is Making Diagnostics a Distributor Opportunity
As the HVAC/R industry shifts away from a replacement-driven model and toward service, maintenance, and repair, the implications extend well beyond the contractor. For distributors, this transition is reshaping what customers need most: not just equipment and parts availability, but stronger support around diagnostics, troubleshooting, training (such as the vacuuming testing … [Read more...] about Why the Shift to Service Is Making Diagnostics a Distributor Opportunity
Schneider Electric Delivers Green for HVAC Through UL ECOLOGO
ESG ... sustainability. Many publicly-held companies believe in it and promote it. Some issue lengthy reports about their ESG initiatives. Rather than "just publish," I frequently ask "what is the benefit of this to end-customers? to distributors?" And surprisingly, 99% of the people (probably PR and marcom roles) don't respond. The end-result, I don't publish. Schneider … [Read more...] about Schneider Electric Delivers Green for HVAC Through UL ECOLOGO
