If you are talking tech or processes with anyone inevitably the topic quickly turns to AI. There is much going on in this space and it seemingly changes daily. I've recently had conversations with some people inquiring what distributors are doing and why it wasn't going faster. They asked if distributors had thought how they could use AI. I laughed (to myself) and said, … [Read more...] about Up Your AI Knowledge at the MDM AI Summit … for Free
Attracting the HVAC Industry’s Next Generation
"Workforce development" is the new euphemism that many are using to describe the need for employee recruitment, development, and retention. It's all about how to attract and keep talent. It's about finding your "next generation." The why is that, as much as technology companies would like everyone to believe that technology will enable improved production and help reduce the … [Read more...] about Attracting the HVAC Industry’s Next Generation
HVAC Distributors, Is eCommerce Important to Your Customers?
That’s the question many senior executives ask themselves regularly about eCommerce. They’ve invested much into their website. They’ve invested into product data. They’ve invested into people. They ask, does anyone care? Are we getting an ROI? I know I’m being, perhaps, a little facetious as intuitively many believe / understand that these investments are now expectations, … [Read more...] about HVAC Distributors, Is eCommerce Important to Your Customers?
Join Today’s Around the Horn from LEADsmart
I’m looking forward to being a guest today on LEADsmart’s Around the Horn. If you haven’t heard of Around the Horn, it is a live podcast (yes, you can watch it on LinkedIn), with LEADsmart’s Kevin Brown and Tom Burton. I have the honor of being on their 130th episode today, February 21st, at 12:00 ET. During the lively hour, we’ll share observations on topics that are in … [Read more...] about Join Today’s Around the Horn from LEADsmart
DesignLights Consortium (DLC) ToolKit for Lighting & HVAC Integration
As companies seek to save on their energy costs, meet sustainability goals, or earn utility rebates, the concept of building automation continues to grow. Many feel this is the "next frontier" in energy management ... the convergence of lighting control management and HVAC system management. Companies such as Acuity's Distech Controls, Delta Intelligent Building … [Read more...] about DesignLights Consortium (DLC) ToolKit for Lighting & HVAC Integration
Digital Commerce Tools Make You, and Demand Generation, Easy
For years I’ve talked to clients and communicated on HVACRTrends that eCommerce is not about buying online via a website. That it is about is doing commerce (business) electronically. It’s not a branch (some used the term eBranch and tried to sell the ROI that way), it’s eBusiness. Because “business” is about interacting with your customers how THEY want to interact with … [Read more...] about Digital Commerce Tools Make You, and Demand Generation, Easy
Unlocking Online Sales
Watsco and Ferguson's performance has shown HVAC distributors that HVAC contractors are using eCommerce. While they may not be "shopping" like B2C buyers, they are using distributor websites for product research, pricing, inventory research, and consummating transactions. The transactions can be technicians placing orders from the field, and typically on service calls, to … [Read more...] about Unlocking Online Sales
