For years I’ve talked to clients and communicated on HVACRTrends that eCommerce is not about buying online via a website. That it is about is doing commerce (business) electronically. It’s not a branch (some used the term eBranch and tried to sell the ROI that way), it’s eBusiness. Because “business” is about interacting with your customers how THEY want to interact with … [Read more...] about Digital Commerce Tools Make You, and Demand Generation, Easy
Distribution Strategy
Distributor Spotlight: Johnstone Supply Orion Group – Part 2
In Part One of our Distributor Spotlight series, we started to share the Johnstone Supply Orion Group (JSOG) Story. The original intent was to edit the article, but the information was so interesting that we decided to share is unedited which meant it needed to be told in two parts. Distributor Spotlight: Johnstone Supply Orion Group - Part 1 - HVACR Trends In Part One - … [Read more...] about Distributor Spotlight: Johnstone Supply Orion Group – Part 2
Distributor Spotlight: Johnstone Supply Orion Group – Part 1
I have been writing a Distributor series for/with Modern Distribution Management this past year where we profile large public distributors (WATSO, Ferguson, WESCO, Fastenal, and MSC Industrial). We write about the available information they release publicly to the market. That has been a fun experience taking a deep dive into the public side, but the independent distribution … [Read more...] about Distributor Spotlight: Johnstone Supply Orion Group – Part 1
Watsco and Ferguson growth highlighted in MDM Podcast and Series
We wrapped up the distributor series I have been writing for Modern Distribution Management on Ferguson and WATSCO with a podcast this week. Podcasts Archive - Modern Distribution Management S12E1: Debriefing Our Ferguson & Watsco Case Studies (Link Above). During this podcast it Mike Hockett and I dove into the three part series I wrote for MDM on each distributor in … [Read more...] about Watsco and Ferguson growth highlighted in MDM Podcast and Series
Trane and BrainBox AI Join Forces
Manufacturers and distributors talk much about AI and how they are using, or planning to use, it within their business workflows to improve sales processes, customer service, deliver analytics, improve warehouse automation, pricing, and more. Trane Technologies is taking AI the next step and seeking to integrate it into its products. According to the Financial Post, in an … [Read more...] about Trane and BrainBox AI Join Forces
Update : Auer Steel continuing to partner with end customers to recruit future associates
The Auer Steel and Heating Supply Company team continues to create programs that matter for their end customers and the channel. In September, we first started featuring Auer Steel's work (led by Jon Hirsch) to bring that next generation of HVACR professionals into the industry. They as a HVACR distributor are one of the most active advocates promoting the benefits of the … [Read more...] about Update : Auer Steel continuing to partner with end customers to recruit future associates
Tomorrow’s Warehouses … Powered by AI
There's lots of talk regarding AI. Many wondering "what are others doing" and asking "what should / can I do? As well as "where can it help me 'the most'?" Lots of heady questions but talking amongst yourself doesn't get anywhere. This is when talking to experts help. One that can help HVACR distributors improve their warehouse operations is Will Quinn. Many know Will as … [Read more...] about Tomorrow’s Warehouses … Powered by AI
