The distribution industry is at an inflection point. Tariffs, labor shortages, and margin pressure are reshaping how companies compete, while AI adoption in distribution is changing how work gets done. …
AI Adoption in Distribution: How Leadership and the Right Partner Drive Lasting Change Read More »
Digital commerce, whether through your website, via eProcurement, direct connections (EDI or tools such as Remarcable, Kojo, and others), via apps, email to ERP, or other vehicles is increasing. Our recent State …
The conversation around AI is picking up steam, and not just in tech circles. Whether you’re in HVACR, construction, distribution, or finance, the ripple effects of AI are starting to …
AI at the Crossroads: What Happens Next Depends on Who’s Driving Read More »
New research reveals how buying behavior is changing—and what it means for your ecommerce strategy We recently partnered with BigCommerce to better understand how contractors and institutional buyers are sourcing …
New Research: What HVAC Buyers Expect from Distributors in 2025 Read More »
Ferguson recently released their Q3 Results through April 30, 2025 and although the pace of Ferguson acquisitions has slowed, their growth remains strong. Their focus on the dual trade contractor …
Ferguson Q3 Results highlight Dual Trade Contractor Strategy Performance Read More »
As HVAC distributors continue on their journey of digitization, BigCommerce sponsored research to uncover insights from contractors on their usage of eCommerce to support their material purchasing needs. The forthcoming …
Preview of HVAC Contractor eCommerce Research Findings Read More »
Over the past few weeks, I’ve been observing the quarterly reports and other communiques by distributors in a number of industries – Watsco, Ferguson and similar – and there has …
The HVAC distribution industry is evolving. Preliminary findings from our recent contractor survey where we asked contractors about their eCommerce usage (reserve your company by clicking here) revealed that they …
Why HVAC Distributors Must Prioritize Digital Maturity Read More »
When it comes to launching a commerce-enabled websites, frequently distributors get concerned about product content, pricing, and integrating with their ERP for “real-time” information. These are perceived as “daunting” and …
That’s the question many senior executives ask themselves regularly about eCommerce. They’ve invested much into their website. They’ve invested into product data. They’ve invested into people. They ask, does anyone …
Is eCommerce Important to Your Customers? Let’s Ask Them Read More »
