If you work in wholesale distribution, you already know that strategy may be written at headquarters, but execution lives and dies at the branch. That reality sits at the heart of Foundations of a Giant: A Branch Boss’s Blueprint for Wholesale Distribution, a new book built around one core idea: strong branch leadership is still the most reliable competitive advantage in the … [Read more...] about Branch Leadership Blueprint for Distribution
Market Analysis
BuildOps Bluon Integration Expands AI Support for Commercial HVAC
The BuildOps Bluon integration is now broadly available following a successful trial, expanding in-workflow access to AI-powered technical data for commercial HVAC contractors. The expanded integration brings Bluon’s equipment intelligence and guided technical support directly into BuildOps, allowing technicians to access model-specific information while working in the … [Read more...] about BuildOps Bluon Integration Expands AI Support for Commercial HVAC
HVAC Rebate Strategy: New Research
New Research: Rebates as a Strategic Growth Tool in a Shifting Market In the HVAC industry, rebates are often treated as “backside dollars,” a necessary but largely passive part of the business. New research reframes HVAC rebate strategy as something far more consequential. When managed deliberately, rebates are no longer just an accounting exercise. They are a primary … [Read more...] about HVAC Rebate Strategy: New Research
BDR partners with PPATEC to expand HVAC training
Business Development Resources (BDR) and PPATEC have announced a new partnership designed to bring hands-on, in-person HVAC training to contracting teams in Pennsylvania. The BDR PPATEC HVAC training initiative will launch with two instructor-led courses focused on improving service profitability and technician performance, both scheduled for Q1 2026 at PPATEC’s Grantville, … [Read more...] about BDR partners with PPATEC to expand HVAC training
A Home for the Holidays
I attended a hand-over ceremony this week that stopped me in my tracks. This home for the holidays veteran story centers on independence, dignity, and what “home” really means when it is built with purpose. It was not flashy. There were no big speeches aimed at applause lines. It was simply a group of people standing together as Army Sgt. Eric Trinidad and his wife, Ariana, … [Read more...] about A Home for the Holidays
Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
Customer expectations in home services continue to rise, and home service customer experience is now a decisive factor in how homeowners choose contractors. A new report from Housecall Pro examines how digital convenience, transparent pricing, and consistent communication are reshaping homeowner decision-making across HVAC, plumbing, electrical, and other residential trades. … [Read more...] about Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
Heather Ripley Launches Updated Next Level Now Book for Home Services Growth
Heather Ripley has released an updated edition of her book, Next Level Now, at a time when brand perception plays an increasingly central role in how home service companies compete. Every contractor builds a brand, whether intentionally or by default, yet many businesses leave that process to chance through benign neglect rather than strategy. The Next Level Now book … [Read more...] about Heather Ripley Launches Updated Next Level Now Book for Home Services Growth
