Does your warehouse make you money?
There are two ways to make money. Either you sell more material / services for a profit or you need to reduce your loss (operating costs) in your warehouse (support …
Productivity
Increasing Warehouse Accuracy in an Age of Employee Churn
In talking with senior management and HR managers of distributors, a continual challenge is personnel. While frequently these discussions relate to qualified (industry or skilled) personnel for sales, branch management …
Increasing Warehouse Accuracy in an Age of Employee Churn Read More »
GM Leader Drives Cultural Change, Innovation and Results
General Motors (GM) historically has been known as a \”staid\” company and the prototypical \”old boys\” company. And its had its share of \”challenges\” ranging from uninspiring design to consumers …
GM Leader Drives Cultural Change, Innovation and Results Read More »
Innovation through Intellectual Curiosity
Much is talked about \”innovation\”. It\’s a term that is loosely tossed around and requires a commitment, or perhaps a better term is \”mentality\”, that is infused into individuals and …
When Service and Profit Counts
Last month Dick Friedman shared some ideas on how to ensure sales operations and customer satisfaction. Distributors know that operations is the key to profitability. This can relate to managing what …
Tips to Ensure Sales Operations and Customer Satisfaction
Operations is the lifeblood of a distributor as it delivers upon sales\’ commitment of getting material to the customer. And at the end of the day, distribution, and customer satisfaction, …
Tips to Ensure Sales Operations and Customer Satisfaction Read More »
Construction Process Disruption & 2017 Dodge Construction Forecast
Many at last week\’s Dodge Data & Analytics Construction Outlook conference, which coincided with the AD North American Meeting at the same hotel, over 170 manufacturers and retailers attended to …
Construction Process Disruption & 2017 Dodge Construction Forecast Read More »
Customer Satisfaction vs Inventory Management
There are three functional responsibilities that are critical to the survival, and growth, of all distributors. They are business development (need more sales!), effective inventory management and collections (inferring that …
Driving Your eSales Rate
As mentioned last week, one of the topics of various sessions, and with distributors, was eCommerce and eSales. The companies that are viewed as more progressive, perhaps more profitable and …
Drive for Data
Over the past month or so Allen and I have had a number of calls for data. Some are from owners / senior management, some from marketing personnel and some …