New Research: Rebates as a Strategic Growth Tool in a Shifting Market In the HVAC industry, rebates are often treated as “backside dollars,” a necessary but largely passive part of the business. New research reframes HVAC rebate strategy as something far more consequential. When managed deliberately, rebates are no longer just an accounting exercise. They are a primary … [Read more...] about HVAC Rebate Strategy: New Research
Profitability
Creating more time for your inside teams to service customers
This week we’ve been on calls with key distributors and working on our latest benchmark research about how automated order management is creating “barriers to exit” for customers. We are preparing this full report for a webinar and white paper in partnership with our friends at Conexiom. I’m excited to be co-presenting this webinar and crafting the white paper research … [Read more...] about Creating more time for your inside teams to service customers
Copper Tariffs: Minor Home-Buyer Bump, Major OEM Headache
How a 50% duty on semifinished copper drifts past consumers and lands squarely on coil makers, lineset extruders, and the distributors who serve them. The drama that wasn’t, at least for homeowners When the White House dropped its Section 232 tariff proclamation on July 31, slapping a 50% duty on copper pipe, tube, wire, rod, and sheet effective August 1, it sounded dire … [Read more...] about Copper Tariffs: Minor Home-Buyer Bump, Major OEM Headache
Wholesale HVAC Equipment Costs Just Jumped
Prices are moving again. Quietly, but steadily. The Producer Price Index for HVAC equipment has ticked up for eleven months in a row. It’s not necessarily making headlines, but it’s worth your attention. Undoubtedly, you’ve already raised prices due to tariffs or manufacturer increases, but are you sure you’re keeping pace? Every month, something is going up. Are you … [Read more...] about Wholesale HVAC Equipment Costs Just Jumped
Opinion: MDM-NAW Shift highlighted Data Analytics as a key discipline for 2025
Modern Distribution Management (MDM) Shift event was held last week (May 13-15th in Englewood, Colorado). The event has continued to evolve over the past 9 years, and it was once again attended by who's who of distribution leaders. Many leading distributors also presented at MDM Shift ranging from large public companies - Ferguson & Motion Industries to family-held … [Read more...] about Opinion: MDM-NAW Shift highlighted Data Analytics as a key discipline for 2025
Why HVAC Distributors Must Prioritize Digital Maturity
The HVAC distribution industry is evolving. Preliminary findings from our recent contractor survey where we asked contractors about their eCommerce usage (reserve your company by clicking here) revealed that they are online, to varying degrees, and are researching products, gathering spec sheets, and buying online (but maybe not from you!) This is driven by shifting … [Read more...] about Why HVAC Distributors Must Prioritize Digital Maturity
Pricing on Your Website
When it comes to launching a commerce-enabled websites, frequently distributors get concerned about product content, pricing, and integrating with their ERP for “real-time” information. These are perceived as “daunting” and can frequently create paralysis in the decision-making process, especially if the distributor does not have an experienced person to lead the technical … [Read more...] about Pricing on Your Website
Up Your AI Knowledge at the MDM AI Summit … for Free
If you are talking tech or processes with anyone inevitably the topic quickly turns to AI. There is much going on in this space and it seemingly changes daily. I've recently had conversations with some people inquiring what distributors are doing and why it wasn't going faster. They asked if distributors had thought how they could use AI. I laughed (to myself) and said, … [Read more...] about Up Your AI Knowledge at the MDM AI Summit … for Free
Tomorrow’s Warehouses … Powered by AI
There's lots of talk regarding AI. Many wondering "what are others doing" and asking "what should / can I do? As well as "where can it help me 'the most'?" Lots of heady questions but talking amongst yourself doesn't get anywhere. This is when talking to experts help. One that can help HVACR distributors improve their warehouse operations is Will Quinn. Many know Will as … [Read more...] about Tomorrow’s Warehouses … Powered by AI
Managing inventory is the key to driving sales and gross margin
Managing your inventory is the key to driving both top-line sales and gross margin performance in 2025 – I had a discussion last week with my colleague Brent Johnstone from ACTvantage about ways distributors can increase gross margin without hurting top-line sales. When we first both got into distribution, the prevailing thought of most distributors and manufacturers in the … [Read more...] about Managing inventory is the key to driving sales and gross margin
