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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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manufacturer reps

Is CRM for Rep Agencies Still Optional?

May 8, 2026 by Chuck Labow Leave a Comment

Sales rep at desk reviewing CRM pipeline data on a laptop, representing CRM for rep agencies

CRM for rep agencies is a topic that has frustrated leadership teams for years, and the conversation rarely lands cleanly.  Chris Atwell brings sharp, practical thinking to it, and the timing is good.  I have been working on a research project focused specifically on how reps are using these tools today and what they actually want and need from them. Chris’s piece lines up with … [Read more...] about Is CRM for Rep Agencies Still Optional?

Reps … Mega vs Medium / Smaller?

October 11, 2017 by David Gordon Leave a Comment

For the September issue of Electrical Wholesaling magazine I wrote an article for their Speaking Out section titled Mega Agencies vs Smaller Reps.  In an industry where it has commonly been stated that 80% of manufacturers who represent 60% of industry sales go to market through independent manufacturer sales agents, needless to say, the agency world is important. And the trend … [Read more...] about Reps … Mega vs Medium / Smaller?

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Could Your Customer’s CRM Generate Revenue for You

Turn Your Customers’ CRM into Revenue for You

HVAC distribution warehouse representing Ferguson Enterprises channel strategy and Q1 2026 results

Ferguson HVAC Strategy and the Q1 2026 Channel Read

Commercial rooftop HVAC units representing Lennox Q1 2026 earnings and channel performance

Lennox Q1 2026 Earnings Signal Shifts Across the HVAC Channel

HVAC market stabilization

HVAC Market Stabilization: Watsco’s Q1 Signals

AI in distribution dashboard overlay showing HVACR warehouse operations and inventory data

AI in Distribution: A Reality Check Before You Commit the Budget

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