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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

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manufacturer reps

Is CRM for Rep Agencies Still Optional?

May 8, 2026 by Chuck Labow Leave a Comment

Sales rep at desk reviewing CRM pipeline data on a laptop, representing CRM for rep agencies

CRM for rep agencies is a topic that has frustrated leadership teams for years, and the conversation rarely lands cleanly.  Chris Atwell brings sharp, practical thinking to it, and the timing is good.  I have been working on a research project focused specifically on how reps are using these tools today and what they actually want and need from them. Chris’s piece lines up with … [Read more...] about Is CRM for Rep Agencies Still Optional?

Reps … Mega vs Medium / Smaller?

October 11, 2017 by David Gordon Leave a Comment

For the September issue of Electrical Wholesaling magazine I wrote an article for their Speaking Out section titled Mega Agencies vs Smaller Reps.  In an industry where it has commonly been stated that 80% of manufacturers who represent 60% of industry sales go to market through independent manufacturer sales agents, needless to say, the agency world is important. And the trend … [Read more...] about Reps … Mega vs Medium / Smaller?

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