I attended a hand-over ceremony this week that stopped me in my tracks. This home for the holidays veteran story centers on independence, dignity, and what “home” really means when it is built with purpose. It was not flashy. There were no big speeches aimed at applause lines. It was simply a group of people standing together as Army Sgt. Eric Trinidad and his wife, Ariana, … [Read more...] about A Home for the Holidays
Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
Customer expectations in home services continue to rise, and home service customer experience is now a decisive factor in how homeowners choose contractors. A new report from Housecall Pro examines how digital convenience, transparent pricing, and consistent communication are reshaping homeowner decision-making across HVAC, plumbing, electrical, and other residential trades. … [Read more...] about Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
Heather Ripley Launches Updated Next Level Now Book for Home Services Growth
Heather Ripley has released an updated edition of her book, Next Level Now, at a time when brand perception plays an increasingly central role in how home service companies compete. Every contractor builds a brand, whether intentionally or by default, yet many businesses leave that process to chance through benign neglect rather than strategy. The Next Level Now book … [Read more...] about Heather Ripley Launches Updated Next Level Now Book for Home Services Growth
HVACR Market in 2025: Why Sales Growth Masked Weaker Demand
Coming into 2025, most HVACR distributors and manufacturers expected a modest recovery. Interest rates were widely assumed to ease. Deferred residential replacements were expected to return gradually. Nonresidential activity was expected to remain steady enough to provide balance while residential markets found their footing. The HVACR market in 2025 ultimately followed a … [Read more...] about HVACR Market in 2025: Why Sales Growth Masked Weaker Demand
A Conversation with Richard Boothman, North American Sales Director for Modine Manufacturing
Richard Boothman serves as North American Sales Director for Modine Manufacturing's Heating Division, where he is responsible for commercial strategy, sales, channel relationships, and market development across the company’s heating vertical within the Climate Solutions portfolio. He has spent decades in HVAC, with experience spanning unitary equipment, engineered systems, and … [Read more...] about A Conversation with Richard Boothman, North American Sales Director for Modine Manufacturing
Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025
Executive Summary Six years of Voice of the Contractor data show a channel that is largely satisfied but increasingly pragmatic. Contractors value relationships and rate their primary suppliers positively, yet loyalty is conditional and share shifts quickly when availability, pricing, or execution fall short. Growth continues, multi-trade businesses are expanding, and … [Read more...] about Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025
APR Supply’s Baltimore Expansion Strengthens the Region’s HVACR Supply Chain
The APR Baltimore expansion marks an important shift in how contractors across the Greater Baltimore region may access inventory, product breadth, and day-to-day support. With APR Supply entering due diligence to acquire McArdle & Walsh, the market is watching what a fourth-generation distributor with strong operational discipline can bring to a region defined by … [Read more...] about APR Supply’s Baltimore Expansion Strengthens the Region’s HVACR Supply Chain
