That’s the question many senior executives ask themselves regularly about eCommerce. They’ve invested much into their website. They’ve invested into product data. They’ve invested into people. They ask, does anyone care? Are we getting an ROI? I know I’m being, perhaps, a little facetious as intuitively many believe / understand that these investments are now expectations, … [Read more...] about HVAC Distributors, Is eCommerce Important to Your Customers?
Join Today’s Around the Horn from LEADsmart
I’m looking forward to being a guest today on LEADsmart’s Around the Horn. If you haven’t heard of Around the Horn, it is a live podcast (yes, you can watch it on LinkedIn), with LEADsmart’s Kevin Brown and Tom Burton. I have the honor of being on their 130th episode today, February 21st, at 12:00 ET. During the lively hour, we’ll share observations on topics that are in … [Read more...] about Join Today’s Around the Horn from LEADsmart
DesignLights Consortium (DLC) ToolKit for Lighting & HVAC Integration
As companies seek to save on their energy costs, meet sustainability goals, or earn utility rebates, the concept of building automation continues to grow. Many feel this is the "next frontier" in energy management ... the convergence of lighting control management and HVAC system management. Companies such as Acuity's Distech Controls, Delta Intelligent Building … [Read more...] about DesignLights Consortium (DLC) ToolKit for Lighting & HVAC Integration
Digital Commerce Tools Make You, and Demand Generation, Easy
For years I’ve talked to clients and communicated on HVACRTrends that eCommerce is not about buying online via a website. That it is about is doing commerce (business) electronically. It’s not a branch (some used the term eBranch and tried to sell the ROI that way), it’s eBusiness. Because “business” is about interacting with your customers how THEY want to interact with … [Read more...] about Digital Commerce Tools Make You, and Demand Generation, Easy
Unlocking Online Sales
Watsco and Ferguson's performance has shown HVAC distributors that HVAC contractors are using eCommerce. While they may not be "shopping" like B2C buyers, they are using distributor websites for product research, pricing, inventory research, and consummating transactions. The transactions can be technicians placing orders from the field, and typically on service calls, to … [Read more...] about Unlocking Online Sales
2024 in Review: HVACR Industry Trends from a Danfoss Perspective
With 2024 in the rearview mirror, Vikas Anand, Vice President of Sales, Danfoss Climate Solutions, North America, shares his thoughts on what the trends were (and some, if not all, will continue into 2025 as they become part of the “fabric” of the industry) and shares thoughts on what 2025 will bring. 2024 in Review: HVACR Industry Trends "In 2024, the North American HVACR … [Read more...] about 2024 in Review: HVACR Industry Trends from a Danfoss Perspective
Are All PE Firms Barbarians?
At last month's HARDI Conference, Quinn Carlson of Uplift Partners shared insights on the HVAC acquisition market. After the conference he shared his slides with interested parties. I reached out to discuss the trends he's seeing and what we're hearing, as well as seeing in other construction channels. We then discussed private equity as an acquirer. They've been active … [Read more...] about Are All PE Firms Barbarians?
