Innovation through Intellectual Curiosity
Much is talked about \”innovation\”. It\’s a term that is loosely tossed around and requires a commitment, or perhaps a better term is \”mentality\”, that is infused into individuals and …
Much is talked about \”innovation\”. It\’s a term that is loosely tossed around and requires a commitment, or perhaps a better term is \”mentality\”, that is infused into individuals and …
At the NAED Annual meeting I asked distributors, manufacturers and others who typically hear about mergers / acquisitions what they were hearing. Not so much about specific companies but more …
Much has been researched, written and talked about the emergence of alternate (alt) channels. Amazon Business is regularly mentioned and Grainger\’s eCommerce initiatives are lauded. Now comes Zoro Tools, which …
Arrival of the “Alt Channels”- Amazon and Zoro Advertise Read More »
There continues to be much discussed in the industry regarding \”eCommerce\”. Daily we hear about Amazon Business, Grainger and the coming \”conquering of the channel\” by eCommerce. It almost seems …
Thinking about the eCommerce information clutter Read More »
Last month Dick Friedman shared some ideas on how to ensure sales operations and customer satisfaction. Distributors know that operations is the key to profitability. This can relate to managing what …
Over the past few weeks distributors and manufacturers are reporting an uptick in their industrial business and, in some cases, a significant increase. The reasons vary from \”general optimism\” to the …
Industrial Market Drivers, Can You Compete Differently Read More »
Operations is the lifeblood of a distributor as it delivers upon sales\’ commitment of getting material to the customer. And at the end of the day, distribution, and customer satisfaction, …
Tips to Ensure Sales Operations and Customer Satisfaction Read More »
2016 seems to have been the \”year of pricing\”. A number of distributors either discussed, or undertook, pricing initiatives this past year. In many instances it was a desire to …
As everyone knows, there has been much discussion regarding eCommerce and how it is \”vital\” for the survival of distributors. It\’s essential to compete against Amazon. And small distributors (<$25M) …