Customer Experience

Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services

December 19, 2025 / By Chuck Labow

Customer expectations in home services continue to rise, and home service customer experience is now a decisive factor in how homeowners choose contractors. A new report from Housecall Pro examines […]

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Embracing Digital Connections…Texting

May 14, 2019 / By David Gordon

Yes, we’ve all seen it and most of us have done it…multi-tasking by listening and texting, reading and texting, sending a quick text to touch base or share a piece

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Spinning products to improve customer experience

January 31, 2019 / By David Gordon

Over the past six months we’ve seen a number of distributors upgrade their websites – either the “look and feel”, evolve to a webstore or upgrade both. Why the investments?

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