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HVACR Trends

HVACR Trends

Information to Inspire, Grow and Profit

Channel Strategies

FedEx to Live without Amazon. Lessons for Distributors

September 3, 2019 by David Gordon Leave a Comment

Last month FedEx announced that they won’t renew a ground-delivery deal they had with Amazon to provide small-package ground deliveries.  This follows FedEx’s announcement that it wouldn’t renew Amazon’s FedEx Express contract which Amazon used to transport packages by air. Why? Pretty simple.  FedEx decided it didn’t want to continue doing business with … [Read more...] about FedEx to Live without Amazon. Lessons for Distributors

Using Price to Expand Your Business

July 24, 2019 by David Gordon Leave a Comment

Competing on price is a “no no” for many distributors. Few want to say “the reason why people buy from me is price.”  But, do all of your customers want to buy from you for your service, people or your other services? And, in reality, when customers are surveyed, many say they at least need competitive pricing to justify doing business with their supplier. But, in … [Read more...] about Using Price to Expand Your Business

Is your supplier finding leads and business, online, for you?

July 19, 2019 by David Gordon Leave a Comment

ABB recently launched a new initiative, eFinder, that enables visitors to its website to purchase material online. But they are not disintermediating the channel. Instead they are providing distributors with the opportunity to generate incremental business online. And at the same time they are generating leads. The eFinder tool enables distributors with a commerce-enabled … [Read more...] about Is your supplier finding leads and business, online, for you?

Compete for Grainger’s Business: eProcurement

July 12, 2019 by David Gordon Leave a Comment

Many industrially-oriented distributors lament that they can’t compete versus Grainger for MRO business at their accounts. They say “we now the ‘decision’ makers and can beat them on price but we can’t get the business. The same occurs with large institutional accounts (educational and healthcare facilities.)  And the reality is Grainger does $1-2 billion in electrical … [Read more...] about Compete for Grainger’s Business: eProcurement

Reducing Tax Implications of Incentive Travel Programs

June 26, 2019 by David Gordon Leave a Comment

This week WESCO is taking 800+ people on an Alaskan cruise as part of their WESCO VIP incentive program. It looks like an exciting adventure (check out this pre-program video and follow them on their program Instagram page or on PicDeer) for probably 250+ contractor customers (plus spouses, extra trips earned), salespeople / corporate staffs and spouses as well as sponsoring … [Read more...] about Reducing Tax Implications of Incentive Travel Programs

Home Depot Orange Coming to Your Customer

June 5, 2019 by David Gordon Leave a Comment

The color orange signifies joy, happiness and creativity, however, it is also representative of fire and, given that the color is between yellow and red on the color spectrum it is, from a business perspective, between caution (yellow) and “bad” (red).  And it’s the color of Home Depot and many distributors may be seeing Home Depot trucks visiting their contractors in the … [Read more...] about Home Depot Orange Coming to Your Customer

Lessons Learned from eCommerce Transformation of Office Products Distributors

May 16, 2019 by David Gordon Leave a Comment

eCommerce has been all the rage the last couple of years with progressive companies leading the charge and investing in new websites as well as product content.  In fact, there are companies that are now on version 2 or 3 of their eCommerce journey. And more distributors are considering integrating eCommerce transformation into their planning ... and suppliers are … [Read more...] about Lessons Learned from eCommerce Transformation of Office Products Distributors

Slow Growth in Industrial MRO … Grainger Reports

April 23, 2019 by David Gordon Leave a Comment

Market Results

The industrial MRO market appears to have slowed its rate of growth as evidenced by Grainger’s 2019 first quarter report. While Grainger is much more than electrical products, products commonly associated with the electrical industry (electrical, lighting, motors) represent 9% of sales with power and hand tools representing another 10% according to Grainger’s 2019 Fact Sheet, … [Read more...] about Slow Growth in Industrial MRO … Grainger Reports

Will Alexa Bring Smart?

March 12, 2019 by David Gordon Leave a Comment

Many talk about the impact of Amazon. It’s impact on societal expectation. Influence on retail. It’s emergence as an MRO platform through Amazon Business. It’s foray into branded products / private labeling through Amazon Basics and its integration into the platform of many companies through Amazon Web Services (AWS).  And, remember, it’s entered into homes (and some … [Read more...] about Will Alexa Bring Smart?

Amazon Business is a Nominal Electrical Distributor Competitor

March 4, 2019 by David Gordon Leave a Comment

Interesting article in Electrical Wholesaling, “Amazon Business is Growing. Do Distributors Have a Plan” written by Unilog essentially saying you need to either join or fight Amazon Business because they are / will be taking over the distribution business (and since Unilog placed this article in EW, presumably they believe that the electrical channel is at risk.) The article, … [Read more...] about Amazon Business is a Nominal Electrical Distributor Competitor

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