Last month I participated on Prokeep’s webinar on order quotation and order automation. For a pre-launch event, the attendance was great. The timing, incidentally, coincided with meetings I had recently with some contractors who shared what is important to them. The answer … speed. They wanted speedy responses to quotes and questions. The reason – they are running fast. … [Read more...] about AI Provides the Speed to Quote Quicker, Win More Orders
Technology & Digital
AI for Distributor HR: Tools Worth Knowing About
Getting Started with AI for Distributor HR For distributors, people are the business. You can operate with a lean inventory model, but without capable people, nothing works. That reality is why AI for distributor HR is worth paying attention to now. The tools have matured enough to handle real workflows, the costs are accessible, and the administrative burden they can … [Read more...] about AI for Distributor HR: Tools Worth Knowing About
HVAC Tariff Costs: What the Supreme Court Ruling Really Changes
The Supreme Court handed down a significant trade policy decision last week, and the headlines made it sound like relief was on the way. For HVACR distributors, contractors, and manufacturers trying to manage HVAC tariff costs, the reality is more complicated than the news cycle suggests. The Court struck down one major tariff mechanism. Several others remain fully intact, a … [Read more...] about HVAC Tariff Costs: What the Supreme Court Ruling Really Changes
Prokeep Launches Distributor Order Automation With AI-Powered Quoting
Distributors talk a lot about speed. Faster quotes. Faster answers. Faster fulfillment. But the gap between talking about speed and actually building it into the quoting workflow is still wide at most branches. Prokeep is trying to close that gap with a new distributor order automation platform that uses AI to convert incoming customer messages into ERP-ready quotes, and … [Read more...] about Prokeep Launches Distributor Order Automation With AI-Powered Quoting
AI for HVAC Distributors: A Practical Field Guide from Pilot to Profit
For HVAC-R distributors dealing with margin pressure, labor constraints, and increasingly complex quoting environments, AI is rapidly moving from curiosity to operational necessity. After nearly a year of research, interviews, and vendor evaluations, I am pleased to announce the release of The AI-Enabled Distributor: From Pilot to Profit: A Field Guide written specifically for … [Read more...] about AI for HVAC Distributors: A Practical Field Guide from Pilot to Profit
Helios Bets on AI Diagnostics with Nationwide Bluon Rollout
Commercial service organizations are watching AI tools closely, trying to figure out which ones actually deliver results in the field. Helios HVACR, a nationwide commercial service provider operating in more than 40 states, just made a significant move by deploying Bluon's HVACR AI diagnostics platform across its entire field operation. The goal is straightforward: faster … [Read more...] about Helios Bets on AI Diagnostics with Nationwide Bluon Rollout
Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
Customer expectations in home services continue to rise, and home service customer experience is now a decisive factor in how homeowners choose contractors. A new report from Housecall Pro examines how digital convenience, transparent pricing, and consistent communication are reshaping homeowner decision-making across HVAC, plumbing, electrical, and other residential trades. … [Read more...] about Housecall Pro Report Highlights Rising Customer Experience Standards in Home Services
