Commercial service organizations are watching AI tools closely, trying to figure out which ones actually deliver results in the field. Helios HVACR, a nationwide commercial service provider operating in more than 40 states, just made a significant move by deploying Bluon's HVACR AI diagnostics platform across its entire field operation. The goal is straightforward: faster … [Read more...] about Helios Bets on AI Diagnostics with Nationwide Bluon Rollout
Distribution Strategy
Cooperative Supplier Networks: The Future of HVACR Sourcing
Bob Allomong is describing something the industry talks about but rarely executes: cooperative supplier networks built on genuine alignment rather than forced partnerships. His perspective sits at the intersection of manufacturers, distributors, and contractors, where integration challenges play out in real time. In this piece, he makes the case for cooperative supplier … [Read more...] about Cooperative Supplier Networks: The Future of HVACR Sourcing
HVAC Market Slowdown Signals a Prolonged Industry Reset
The HVAC market slowdown is no longer a matter of debate or selective interpretation. Fourth-quarter performance came in worse than already lowered expectations, pricing pressure is beginning to surface in markets that historically hold firm, and inventory normalization remains unfinished. This isn't a collapse scenario, but it is a clear signal that the industry reset is … [Read more...] about HVAC Market Slowdown Signals a Prolonged Industry Reset
New York HVAC Refrigerant Rules Are Triggering Supply Chain Alarm
For much of the HVAC industry, New York HVAC refrigerant rules have hovered in an uncomfortable middle ground for several years. Not hypothetical, but not yet fully operational. Something people flagged in conference hallways, side conversations, and breakout sessions, including more than a few discussions at last year’s HARDI conference, but rarely addressed head-on. That … [Read more...] about New York HVAC Refrigerant Rules Are Triggering Supply Chain Alarm
Branch Leadership Blueprint for Distribution
If you work in wholesale distribution, you already know that strategy may be written at headquarters, but execution lives and dies at the branch. That reality sits at the heart of Foundations of a Giant: A Branch Boss’s Blueprint for Wholesale Distribution, a new book built around one core idea: strong branch leadership is still the most reliable competitive advantage in the … [Read more...] about Branch Leadership Blueprint for Distribution
HVAC Rebate Strategy: New Research
New Research: Rebates as a Strategic Growth Tool in a Shifting Market In the HVAC industry, rebates are often treated as “backside dollars,” a necessary but largely passive part of the business. New research reframes HVAC rebate strategy as something far more consequential. When managed deliberately, rebates are no longer just an accounting exercise. They are a primary … [Read more...] about HVAC Rebate Strategy: New Research
HVACR Market in 2025: Why Sales Growth Masked Weaker Demand
Coming into 2025, most HVACR distributors and manufacturers expected a modest recovery. Interest rates were widely assumed to ease. Deferred residential replacements were expected to return gradually. Nonresidential activity was expected to remain steady enough to provide balance while residential markets found their footing. The HVACR market in 2025 ultimately followed a … [Read more...] about HVACR Market in 2025: Why Sales Growth Masked Weaker Demand
Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025
Executive Summary Six years of Voice of the Contractor data show a channel that is largely satisfied but increasingly pragmatic. Contractors value relationships and rate their primary suppliers positively, yet loyalty is conditional and share shifts quickly when availability, pricing, or execution fall short. Growth continues, multi-trade businesses are expanding, and … [Read more...] about Voice of the Contractor Data Reveals How HVAC Contractors Really Buy in 2025
APR Supply’s Baltimore Expansion Strengthens the Region’s HVACR Supply Chain
The APR Baltimore expansion marks an important shift in how contractors across the Greater Baltimore region may access inventory, product breadth, and day-to-day support. With APR Supply entering due diligence to acquire McArdle & Walsh, the market is watching what a fourth-generation distributor with strong operational discipline can bring to a region defined by … [Read more...] about APR Supply’s Baltimore Expansion Strengthens the Region’s HVACR Supply Chain
Real-Time Product Data Is a Competitive Divide in HVAC
Real-time product data is now a competitive divide in the HVAC channel, and manufacturers who provide real-time product data gain an immediate advantage. When specs, pricing, and availability are current for reps, distributors, and contractors, jobs move quickly and customers feel confident. When that information is old or inconsistent, quotes slow down, margins weaken, and … [Read more...] about Real-Time Product Data Is a Competitive Divide in HVAC
Heading to the HARDI Annual Conference
I'm a couple of weeks out from participating in my first HARDI Annual Conference, and I am genuinely looking forward to attending. The event always brings together a sharp mix of industry professionals, and it is one of the few places where the full HVACR channel sits under the same roof with a shared purpose. This year’s theme is Gold Standard. It focuses on raising … [Read more...] about Heading to the HARDI Annual Conference
2026 Housing Market: What HVAC Channels Must Do Now
The team at John Burns Research & Consulting is painting a different picture of the next housing cycle. It is not a reset back to 2021-style demand. It is a structural shift, and the 2026 housing market implications for HVAC channel leaders are significant. If you operate in HVAC manufacturing, wholesale distribution, or as a rep agency, what happens over the next eighteen … [Read more...] about 2026 Housing Market: What HVAC Channels Must Do Now
AI Adoption in Distribution: How Leadership and the Right Partner Drive Lasting Change
The distribution industry is at an inflection point. Tariffs, labor shortages, and margin pressure are reshaping how companies compete, while AI adoption in distribution is changing how work gets done. The challenge is no longer whether to adopt AI, but how to implement it in a way that delivers immediate results and builds lasting competitive advantage. In this article, … [Read more...] about AI Adoption in Distribution: How Leadership and the Right Partner Drive Lasting Change
How Far Off “Typical” Are Your Processes? And What Is It Costing You?
Last week I had the opportunity the Infor Velocity Days event held in Orlando. Overall, I was very impressed with the quality of the information presented and the knowledge that the guest speakers brought to the table. Two sessions that really resonated with me dealt with the question How far off of typical are your processes, and The Hidden Cost of Customizing Your ERP … [Read more...] about How Far Off “Typical” Are Your Processes? And What Is It Costing You?
Midyear Course Correction: “Everyone has a plan, until they get punched in the mouth”
TL; DR: To paraphrase the inestimable words of “Iron” Mike Tyson, plans rarely survive contact with the market. Like a sailboat tacking into the wind, the best distributors keep course-correcting until they reach their goal. The best distributors do not throw them out when things change. They adapt. Midyear reviews turn assumptions into action by checking what the market … [Read more...] about Midyear Course Correction: “Everyone has a plan, until they get punched in the mouth”
