AI has been all the rage since ChatGPT was unveiled. Not only is it the talk of every conversation relating to technology, price management, operational improvement, customer service, marketing and more, it has also powered the construction market with the explosion of data centers, advanced chip manufacturing, and, of course, the stock market. But, it’s impact to date is … [Read more...] about Making AI Real Intelligence
Technology & Digital
Recap of Poolside Chat with Microsoft
On August 22nd Channel Marketing Group hosted a poolside chat with Microsoft’s Matt Petersen. The session was titled “ChatGPT, AI, Office, Teams and More Technology to Power Your Business. Within minimal promotion and advance notice, and the support of NEMRA, Edison Report and Electro-Federation, we had over 200 people register and over 110 connections on the webinar … thank … [Read more...] about Recap of Poolside Chat with Microsoft
The State of HVACR Distributor eCommerce, and the Opportunity
E-commerce, defined as “website ordering, continues to be low for most HVACR distributors but by no means does this diminish the importance of distributor websites. For most distributors, eCommerce sales is a low percent of their total business. Some have recognized that their website can be an alternative order entry system and can help simplify the ordering process … [Read more...] about The State of HVACR Distributor eCommerce, and the Opportunity
Winning the HVACR Product Data Revolution
In June HVACRTrends hosted a webinar introducing the Trimble / Distributor Data Solutions (DDS) collaboration. The two companies shared what they are seeing in the construction trades and how data is being used, and will be used, to help companies operate more efficiently, more effectively, and as a tool to capture market share. Takeaways Two key takeaways from the session … [Read more...] about Winning the HVACR Product Data Revolution
ChatGPT, AI, Office, Teams and More Technology to Power Your Business
Within distribution there is a continuous, and increasing, call for distributors, manufacturers, and manufacturer representatives to “invest in technology.” And I would presume that companies are spending more on technology / digitalization than ever before. It may not show up in the IT budget, but marketing, pricing, sales, warehousing, manufacturing and other departments now … [Read more...] about ChatGPT, AI, Office, Teams and More Technology to Power Your Business
Is AI Coming to Your Warehouse?
The technology topic of the year in distribution has been, and will continue to be, AI. In reality, much of AI is really ML (machine learning) but it's not as "sexy" to talk about data being built into algorithms, to mine data and then deliver information, insights and/or potentially predict (or recommend) actions. The difference between AI and ML, from a theorist's … [Read more...] about Is AI Coming to Your Warehouse?
The Road to a New ERP System
Deciding on an ERP system is one of the most challenging decisions for an HVAC distributor given its impact on business operations … everything from easy of doing business, ability to integrate with other tools, access to information, cost (acquisition, maintenance, training, productivity) let alone it touches every person who interacts with a company … associates, suppliers … [Read more...] about The Road to a New ERP System
